For compliance with the General Data Protection Regulation (GDPR (EU 2016/679)), any customer wishing to register on our website must accept our Privacy Policy.


What are cookies?


Cookies are small text files that are stored on the Internet user's device when visiting a website. It is the website operator who determines what type of information the cookie contains and what its purpose is, and it can be used by the web server each time you visit the website.


For what purpose are cookies used in ShopDutyFree? 


ShopDutyFree uses cookies in many ways to improve your online experience, perform analytics and produce marketing materials. Specifically, we use cookies on our website for the following purposes:


  • Analytical purposes: We use cookies to analyze user activity to provide a better experience and improve the site.

  • Preferences & user experience: We use cookies to collect certain information about users, such as browser type, server, language preferences and country settings. In this way, we can store user preferences on ShopDutyFree and make the user experience more consistent and convenient. In addition, we use cookies to maintain login status when you visit ShopDutyFree multiple times.

  • Marketing: We use cookies from external partners, such as Google and Facebook, for marketing purposes. These allow us to present you with ShopDutyFree promotional material on other sites you visit on the Internet. ShopDutyFree may also share such information about your behavior with third parties (such as operators of third-party sites or social networking sites) to show you targeted advertisements and other content that has been customized for you.

  • Referral Tracking: We employ cookies to link user activity to the third-party website that directed the user to our website or to associate user activity that ShopDutyFree directed to a third-party website. These third-party partner websites receive compensation for being directed to our website, or otherwise provide compensation to ShopDutyFree for user activity directed to those third-party websites. Please note that we do not share any personal or other information about each user's activities with these partners.

  • Security: We use cookies to limit certain types of cyber-attacks.

  • Testing purposes, usability and performance improvements: We use cookies to ensure that users enjoy their experience on our website while we conduct A/B tests on some aspects of ShopDutyFree to improve the products we offer. We also use cookies to improve the performance and reliability of ShopDutyFree.

Which cookies will be installed?







Not rated.

1 hour



This cookie is used by Google Analytics to understand user interaction with the website.

2 months



Used by Microsoft as a unique identifier. The cookie is set by Microsoft embedded scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking.

1 year



Not classified.

1 day



Not rated.

2 weeks



This cookie is set by Google Analytics. The cookie is used to calculate visitor, session, campaign data and to track site usage for site analytics reporting. The cookies stores information anonymously and assigns a randomly generated number to identify unique visitors.

2 years



This cookie is set by Google Analytics. The cookie is used to store information on how visitors use a website and helps create an analytics report on how it is performing. The data collected includes the number of visitors, the source they came from and the pages visited anonymously.

1 day



Not classified.

1 minute



This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and there are no existing __utma cookies. The cookie is updated each time data is sent to Google Analytics.

2 years



The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie is used to enable interoperability with urchin.js which is an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits.



This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor came to your site.

5 months



This cookie is set by Google analytics and is used to reduce the request rate.

10 minutes




The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library is executed and there are no existing __utma cookies. The cookie is updated each time data is sent to Google Analytics.

30 minutes



This cookie is set by The purpose of the cookie is to determine if the users browser supports cookies.

15 minutes



This cookie is set by Facebook to display advertising when you are on Facebook or a digital platform supported by Facebook advertising after visiting this website.

2 months



The cookie is set by Facebook to show relevant ads to users to measure and improve ads. The cookie also tracks user behavior across the web on sites that have the Facebook pixel or Facebook social plugin.

2 months


Managing cookies and how to delete them


The Help menu in the menu bar of most browsers tells you how to configure your browser to not accept cookies, to notify you each time you receive a new cookie, and to disable all cookies. In addition, you can disable or delete similar data used by browser add-ons, such as Flash Cookies, by changing the settings of the add-ons or by visiting the website of their manufacturer. However, we recommend that you leave cookies enabled because most of ShopDutyFree's essential functions depend entirely on cookies.


The user can enable:


  • Private browsing, whereby your browser stops saving browsing history, website passwords, cookies and other information from the pages you visit.

  • The do not track function, by which the browser asks the websites you visit not to track your browsing habits in order, for example, to serve you advertising of your interest determined by the sites you visit.


We recommend that you consult your browser's help to learn about the different options on how to manage cookies. Below are the most relevant links to manage cookies in the following browsers:


 Internet Explorer



 Google Chrome


More information about cookies


There are a number of guides explaining what cookies are, and what they are used for. You can find more information on these pages:



Please note that blocking cookies may affect some or all of the functionality of our website, for example, if you reject or block our cookies, you will not be able to add items to your Cart, access the Checkout page or use any of the ShopDutyFree products or services that require you to log in to your account.


Thank you for taking the time to read our cookie policy. If you have any questions or suggestions, please call us at 931 710 480.