Cookies

COOKIE POLICY

On this website, we collect and use information as stated in our privacy policy. One of the ways we collect information is through the use of a technology called “cookies.” At WWW.SHOPDUTYFREE.UK, we use cookies for various purposes.

What is a cookie?

A “cookie” is a small amount of text stored in your browser (e.g., Google Chrome or Apple Safari) when you browse most websites.

Acceptance of cookies

When accessing this website or application for the first time, a warning will appear informing you about the use of cookies, and you can review this cookie policy.

No cookies will be downloaded until the user explicitly consents to the installation of cookies. If the user consents to the use of cookies, they will be installed on their device or equipment.

In addition to using our own cookies, we allow third parties to set cookies and access them on your device.

What information does a cookie store?

Cookies usually do not store sensitive information about you, such as credit card details, bank data, photos, or personal information, etc. The data they store is typically technical, statistical, personal preferences, content personalisation, etc.

What types of cookies exist?

  • Technical cookies: These are the most basic and allow, among other things, knowing when a human or an automated application is browsing, when an anonymous user is browsing and when a registered user is browsing, and perform basic tasks for the functioning of any dynamic website.

  • Analytical cookies: These collect information about the type of browsing being done, the sections most used, products viewed, time of use, language, etc.

  • Advertising cookies: These display advertisements based on your browsing, country of origin, language, etc.

Cookies accepted by the regulations and exempt cookies

According to the EU directive, cookies that require informed consent from the user are analytics cookies, and advertising and affiliation cookies, while technical cookies and those necessary for the functioning of the website or the provision of services explicitly requested by the user are exempt.

What cookies does this website use?

This website uses both own and third-party cookies. The following cookies are used on this site:

OWN COOKIES

  • Login: Login cookies allow you to sign in and out of your account on WWW.SHOPDUTYFREE.UK
  • Personalisation: Cookies help us remember the people or websites you’ve interacted with so we can show you related content.
  • Preferences: Cookies allow us to remember your settings and preferences, such as preferred language and privacy settings.
  • Security: We use cookies to protect you from security risks, mainly to detect when someone is attempting to hack your WWW.SHOPDUTYFREE.UK account.

THIRD-PARTY COOKIES

  • Google Analytics module
    Analytical cookies
    This website uses analytics services, specifically Google Analytics, to help the website analyse user behaviour and improve its usability. However, the data collected is never linked to personally identifiable information. Google Analytics is an analytical web service provided by Google Inc. Users can consult the type of cookies used by Google here.

  • Google Ads
    Google uses cookies, such as NID or OGP, to personalise the ads displayed in Google services. Google uses these cookies to remember recent searches, interactions with search results or advertising, and visits to an advertiser’s website. Google can thus show personalised ads. These cookies are entirely managed by Google. The information about their use on our website, including your IP address, may be transmitted to Google and stored on its servers, although it does not personally identify you unless you have signed in to Google, in which case it is linked to your Google account.

    • Google Ads Conversion Tracking (Google LLC)
      Google Ads Conversion Tracking is a statistics service provided by Google LLC that links data from the Google Ads advertising network with actions taken on this website.
      Personal Data collected: Cookies and Usage Data.

    • Google Ads Remarketing:
      We use Google Ads Remarketing, which uses cookies to offer specific online ads based on previous visits to our website. Google uses this information to display ads across various third-party websites. These cookies are set to expire and do not contain information that can personally identify you. Please refer to Google's privacy notice for more details.

    • Google DoubleClick:
      This helps advertisers determine how often people who click on their ads end up purchasing their products or performing a specific action (such as submitting a form, watching a video, downloading a PDF, etc.). These cookies allow Google and the advertiser to determine that you clicked on the ad and then visited the advertiser’s website. Google does not use conversion cookies for personalised ad targeting, and they only persist for a limited period.
      Duration: 30 days.

  • Chat Module Cookies
    Chat tool cookies
    These are used for the "Chat Bot" from CHAT BASE to provide support and answer customer queries directly. It installs cookies to identify the user and their device, as well as to track user preferences for using the internal module, such as whether to deactivate the "Chat Bot" and cease using cookies.

Can cookies be deleted?

Yes, and not only can they be deleted, but you can also block them, either in general or for a specific domain.

To delete cookies from a website, you need to go to your browser settings, search for the cookies associated with the relevant domain, and proceed to delete them.

Acceptance of cookies

When accessing this website or application for the first time, a warning will appear informing you of the use of cookies, where you can review this cookie policy. If the user consents to the use of cookies, the cookies will be installed on their device.

In addition to using our own cookies, we allow third parties to set cookies and access them on your computer. Consent to the use of cookies from these companies is tied to your navigation on this website.

More information about cookies

You can consult the regulation on cookies published by the Spanish Data Protection Agency in its "Guide on the use of cookies" and obtain more information about cookies on the internet at AboutCookies.org.

If you wish to have greater control over the installation of cookies, you can install programs or add-ons to your browser, known as “Do Not Track” tools, which will allow you to choose which cookies you wish to allow.

This cookie policy was last updated on 12th March 2025.